Now Hiring
Please no phone calls or PMs.
UDPATE 12/12/2006 - We have sufficient applications to fill all open positions at this time. However, you may apply to have your application held on file. Applications received after 12/12/2006 will be filed without confirmation of receipt.
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TRINITY GAMING
Trinity Gaming Services, Inc. D/B/A Trinity Gaming / Allfrag Gaming / TWL Hosting
NOW HIRING PART TIME POSITIONS
GSP Operations Specialist I
Part-Time, Telecommuter, Contractor
Base compensation USD$400/Mo.
Christmas Bonus USD$100/Yr.
Performance Bonus up to $200/Mo.+
Server Bonus: GSP Ops Spec. may operate a free game server up to USD$100/Mo.
Positions Open: (3)
TWL/CAL Admins Welcome .. if you have applied before for any previous position, please reapply for this.
If you find yourself in front of your computer during peak gaming times and are a bit savvy in server and/or clan management, why not earn some money while you are there?
Please express your interest in this position or ask questions in the following way:
1. Email gspos@trinitygames.com OR
2. FAX +1 801 992 9475
Please include a brief introduction and summary of who you are and what you are about, and a copy of your résumé or curriculum vitæ (CV).
Please follow our requested procedures for initial application.
Please no phone calls or PMs.
Residency OK:
US, Canada, Western Europe, Japan, Australia.
Others by approval.
Contractor, Telecommuter, Must have:
+Own safe workspace
+Own suitable PC running Windows XP and able to run all games that we host
+Own stable broadband connection to the Internet
Some or all of the following may be required by our contracts with publishers:
> Credit Check
> Background Check
> NDA
> No-Compete Agreement
> DL or State/Province Government Issued ID or Passport
Our GSP is not tiny, but is still a small business. This is a jack-of-all-trades entry position. You will handle support, operations, light sales, various customer-facing and company-facing duties, and other duties as required in the normal operation of a world-class game hosting company.
More information and requirements:
The ability to communicate in clear written friendly English to our customers.
Read and understand written training documentation, especially the ability to extrapolate where documentation may be incomplete.
The ability to submit constructive criticism to our operations managers about our current operations.
Experience with another GSP is not needed.
Hours are variable.
This is a position where you can work from home during times that you are normally around your computer anyway.
Students and persons with other part-time jobs are perfect.
You do not "punch" in and out on a time clock, and you can do most of your workload at your convenience within reason.
Your hours are not directly monitored. Performance is monitored and bonused.
Time of greatest need is during the hours of 3PM-1AM EST daily, but not continuously.
If you are selected for interview, a better picture of our ideas will be explained so that you can decide if this is the place for you.
You will interact with customers by written English via support tickets. 80%.
You will interact with management by IRC, email, telephone, and Nextel Radio. 15%. [Much Higher during training].
You may rarely interact with customers by email, IRC, and telephone. Privacy guaranteed, you would use our toll-free callout system. 5%.
Training is OTJ after standard company orientation.
You will handle tier one support and sales items, such as:
1. Communication/Translation/Doc Lookups
(We tell the customer how to do it, but they don't read it, so you have to explain it to them over and over again each time).
2. Information relay
(If there is an outage or problem affecting multiple customers, relay of timely information about the outage and ETR).
3. Automated installations
(Installs are semi-automated .. you will enter base information and our installation scripts do the rest).
4. Light troubleshooting
(Common problems, common quirks, etc.)
5. Light Sales
(Almost everything is on our website, but you might need to hold a customer's hand to get them to the right place).
6. Light Assistance
(In some cases the Administrator may ask for special assistance with remote operations or ongoing projects).
Other requirements:
Read/Write/Speak clear English.
French or Spanish as second language a plus.
Must be 18 years of age.
Residency requirements are not an issue unless timezones cause a problem.
We operate on GMT. Must be able to compute timezone conversions from all US and Western European times to GMT.
Some of our top hosted games -- your experience with operating any or all as an administrator is very helpful:
America's Army
Call of Duty 2
Battlefield 2
Battlefield 2142
Counter-Strike Source
Medal of Honor
We will screen applicants based on responses to us.
Some applicants will be asked to complete a series of telephone interviews with our technical and HR interviewers.
Start date is approximately 12/15/2006.
If you have holiday travel/vacation plans in place, please let us know them as soon as you are selected for interview.
Tips:
All communication with us will be used as part of the selection process.
The way you communicate with us should mirror the way you will interact with our paying customers.
Many will apply, some will interview, few will be hired. We'd like to hire everyone, but we can't. Please don't get mad and attack us if you are not hired.
Make sure you read everything we send you. Asking a question that is already documented is a negative because it means we repeat efforts and thus inefficient.
Notes:
Performance bonus is subjective and is awarded at the discretion of management.
Christmas bonus is awarded every December to all persons who made significant contributions during the year.
Please no phone calls or PMs.
Thank you,
Trinity Gaming
UDPATE 12/12/2006 - We have sufficient applications to fill all open positions at this time. However, you may apply to have your application held on file. Applications received after 12/12/2006 will be filed without confirmation of receipt.
---
TRINITY GAMING
Trinity Gaming Services, Inc. D/B/A Trinity Gaming / Allfrag Gaming / TWL Hosting
NOW HIRING PART TIME POSITIONS
GSP Operations Specialist I
Part-Time, Telecommuter, Contractor
Base compensation USD$400/Mo.
Christmas Bonus USD$100/Yr.
Performance Bonus up to $200/Mo.+
Server Bonus: GSP Ops Spec. may operate a free game server up to USD$100/Mo.
Positions Open: (3)
TWL/CAL Admins Welcome .. if you have applied before for any previous position, please reapply for this.
If you find yourself in front of your computer during peak gaming times and are a bit savvy in server and/or clan management, why not earn some money while you are there?
Please express your interest in this position or ask questions in the following way:
1. Email gspos@trinitygames.com OR
2. FAX +1 801 992 9475
Please include a brief introduction and summary of who you are and what you are about, and a copy of your résumé or curriculum vitæ (CV).
Please follow our requested procedures for initial application.
Please no phone calls or PMs.
Residency OK:
US, Canada, Western Europe, Japan, Australia.
Others by approval.
Contractor, Telecommuter, Must have:
+Own safe workspace
+Own suitable PC running Windows XP and able to run all games that we host
+Own stable broadband connection to the Internet
Some or all of the following may be required by our contracts with publishers:
> Credit Check
> Background Check
> NDA
> No-Compete Agreement
> DL or State/Province Government Issued ID or Passport
Our GSP is not tiny, but is still a small business. This is a jack-of-all-trades entry position. You will handle support, operations, light sales, various customer-facing and company-facing duties, and other duties as required in the normal operation of a world-class game hosting company.
More information and requirements:
The ability to communicate in clear written friendly English to our customers.
Read and understand written training documentation, especially the ability to extrapolate where documentation may be incomplete.
The ability to submit constructive criticism to our operations managers about our current operations.
Experience with another GSP is not needed.
Hours are variable.
This is a position where you can work from home during times that you are normally around your computer anyway.
Students and persons with other part-time jobs are perfect.
You do not "punch" in and out on a time clock, and you can do most of your workload at your convenience within reason.
Your hours are not directly monitored. Performance is monitored and bonused.
Time of greatest need is during the hours of 3PM-1AM EST daily, but not continuously.
If you are selected for interview, a better picture of our ideas will be explained so that you can decide if this is the place for you.
You will interact with customers by written English via support tickets. 80%.
You will interact with management by IRC, email, telephone, and Nextel Radio. 15%. [Much Higher during training].
You may rarely interact with customers by email, IRC, and telephone. Privacy guaranteed, you would use our toll-free callout system. 5%.
Training is OTJ after standard company orientation.
You will handle tier one support and sales items, such as:
1. Communication/Translation/Doc Lookups
(We tell the customer how to do it, but they don't read it, so you have to explain it to them over and over again each time).
2. Information relay
(If there is an outage or problem affecting multiple customers, relay of timely information about the outage and ETR).
3. Automated installations
(Installs are semi-automated .. you will enter base information and our installation scripts do the rest).
4. Light troubleshooting
(Common problems, common quirks, etc.)
5. Light Sales
(Almost everything is on our website, but you might need to hold a customer's hand to get them to the right place).
6. Light Assistance
(In some cases the Administrator may ask for special assistance with remote operations or ongoing projects).
Other requirements:
Read/Write/Speak clear English.
French or Spanish as second language a plus.
Must be 18 years of age.
Residency requirements are not an issue unless timezones cause a problem.
We operate on GMT. Must be able to compute timezone conversions from all US and Western European times to GMT.
Some of our top hosted games -- your experience with operating any or all as an administrator is very helpful:
America's Army
Call of Duty 2
Battlefield 2
Battlefield 2142
Counter-Strike Source
Medal of Honor
We will screen applicants based on responses to us.
Some applicants will be asked to complete a series of telephone interviews with our technical and HR interviewers.
Start date is approximately 12/15/2006.
If you have holiday travel/vacation plans in place, please let us know them as soon as you are selected for interview.
Tips:
All communication with us will be used as part of the selection process.
The way you communicate with us should mirror the way you will interact with our paying customers.
Many will apply, some will interview, few will be hired. We'd like to hire everyone, but we can't. Please don't get mad and attack us if you are not hired.
Make sure you read everything we send you. Asking a question that is already documented is a negative because it means we repeat efforts and thus inefficient.
Notes:
Performance bonus is subjective and is awarded at the discretion of management.
Christmas bonus is awarded every December to all persons who made significant contributions during the year.
Please no phone calls or PMs.
Thank you,
Trinity Gaming
Copyright © 1993-2010 Trinity Gaming
